Privacy Policy

Prohor News App and prohor.live

Effective Date: May 20, 2026

Last Updated: October 13, 2026

1. Introduction

Prohor ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use the Prohor iOS application and the Prohor web reader at prohor.live (together, the "App"), how we use it, and what choices you have.

By using the App, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not use the App.

2. Information We Collect

2.1 Information You Provide to Us

Account Registration. When you create an account, we collect:

• Your phone number (if registering via OTP)
• Your email address (if registering via email)
• Your Google or Apple account identifier and the name/email they share with us (if you sign in with Google or Apple)
• Your full name (optional, provided during profile setup)
• Your profession (optional, provided during profile setup)

Preferences. We collect information you provide when personalizing your experience, including:

• News category interests (e.g., Politics, Sports, Business & Economy)
• Language preference (English or Bangla)
• Notification settings

Feedback and Reports. If you submit feedback or report an article through the App, we collect the content of that submission, including any description, category, the article it relates to, and any photo you choose to attach.

Voice Search. If you use voice search, your device's speech recognition converts your speech to text. The resulting text query is sent to us like any typed search. We do not receive or store audio recordings.

2.2 Information Collected Automatically

Usage Data. When you use the App, we automatically collect:

• Articles you view and how long you spend on them
• Articles you bookmark, share, or report
• Categories and topics you interact with
• Search queries you enter within the App
• Whether you tap through to read full articles at source

Device and Technical Data. We collect basic technical information including:

• Device type and operating system version
• App version
• General location at the country or city level derived from your IP address (not precise GPS location)
• IP address
• Session timestamps
• A push notification device token (iOS only, if you enable notifications while signed in)

Seen Articles. We record which article IDs you have already viewed so that we do not show you the same article twice. For guest users, this is stored locally on your device. For registered users, it is stored on our servers.

2.3 Information We Do Not Collect

We do not collect:

• Precise GPS location data
• Contacts or address book information
• Audio recordings (voice search is converted to text on your device)
• Photos other than those you deliberately attach to a feedback report
• Financial information or payment details (the App is free)
• Any biometric data

We do not use advertising identifiers and we do not track you across other companies' apps or websites.

3. How We Use Your Information

We use the information we collect to:

Operate and deliver the App. This includes authenticating your account, delivering your news feed, and enabling features like bookmarks and notifications.

Personalize your experience. We use your category preferences, reading history, and interaction patterns to build a personalized feed (My Feed) that prioritizes news relevant to you.

Improve the App. We analyze aggregate usage patterns to understand which features are working well, which content categories are most read, and where the App can be improved. This analysis is done on aggregated data and does not identify you individually.

Send notifications. With your consent, we send push notifications for breaking news and updates relevant to your interests through Apple Push Notification service. You can withdraw this consent at any time in your device settings or in the App's Notification Settings.

Respond to your feedback. If you submit a report or feedback, we use that information to investigate and respond, and to improve our content quality systems.

Comply with legal obligations. We may use or disclose your information where required by Bangladeshi law or by a valid legal process.

4. How We Share Your Information

We do not sell your personal information to third parties. We do not share your information with advertising networks.

We may share your information in the following limited circumstances:

Service Providers. We use third-party services to help operate the App, including cloud hosting, push notification delivery (Apple Push Notification service), SMS OTP delivery, and sign-in providers (Google, Apple). These providers access your information only as necessary to perform their services and are contractually required to protect it.

AI Summarization. Our news summarization pipeline uses the OpenAI API to generate article summaries. Article content from third-party publishers is sent to OpenAI for this purpose. We do not send your personal account information to OpenAI.

Legal Requirements. We may disclose your information if required to do so by law, court order, or governmental authority in Bangladesh, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfer. If Prohor is acquired, merged, or undergoes a similar transaction, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the App's services.

Account data (name, phone number, email, sign-in identifiers) is retained until you delete your account.

Reading history and seen articles are retained for the duration of your account to support personalization.

Feedback submissions are retained for up to 12 months for quality improvement purposes.

Technical logs (IP addresses, session data) are retained for up to 90 days for security and debugging purposes.

Push notification tokens are deleted when you sign out, delete your account, or when Apple reports the device is no longer registered.

When you delete your account, your personal information, bookmarks, interests, reading history, feedback, and device tokens are removed from our active systems immediately. Encrypted backups are rotated within 14 days.

6. Your Rights and Choices

Access. You may request a copy of the personal information we hold about you by contacting us at privacy@prohor.media.

Correction. You may update your account information at any time through the App's settings.

Deletion. You may delete your account at any time in the App under Settings → Delete account. Deletion is immediate and permanent. You can also email privacy@prohor.media and we will delete your account within 30 days.

Notifications. You may opt out of push notifications at any time through your device settings or through the Notification Settings screen in the App.

Language and Category Preferences. You may update your language preference and category interests at any time through the App's settings.

Guest Use. You may use the App and prohor.live without creating an account. In this case, seen article history is stored only on your device or browser and is not linked to any identity on our servers.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These include:

• Encrypted data transmission (HTTPS)
• Hashed password storage
• Access controls limiting who within our team can access user data
• Two-factor authentication for editorial staff
• Regular security reviews

No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we take your data protection seriously and will notify you of any breach that materially affects your personal information as required by applicable law.

8. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at privacy@prohor.media and we will delete that information promptly.

9. Third-Party Links and Sources

The App displays news summaries from third-party publishers and provides links to their websites. This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Cookies and Local Storage

The iOS App uses local device storage to save guest preferences, seen article IDs, and tab configurations on your device. prohor.live uses a small number of first-party cookies and browser storage to remember your language preference and which articles you have already seen. We do not use third-party advertising or tracking cookies.

11. Data Location

Our servers are hosted in the European Union and our team operates from Bangladesh. By using the App, you consent to the processing of your information in those locations and in any other country where our service providers operate. We ensure that such transfers are subject to appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this document. If the changes are material, we will notify you through the App or by email. Your continued use of the App after changes are posted means you accept the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Prohor Media

Privacy: privacy@prohor.media

General Support: support@prohor.media

Web: https://prohor.media/support

We will respond to your request within 30 days.

This Privacy Policy was last updated on October 13, 2026.